Seasonal CLUB Customer Service Associate
Core
Seasonal associate providing world-class customer service and managing CLUB membership operations at a retail outfitter store.
Role type
Seasonal Customer Service Associate (Membership Operations)
Builds
CLUB membership services and retail sales experience
Domain
Retail / Outdoor Outfitter
Deliverable
product features
Required skills
Customer service, Membership acquisition and activation, Sales execution, Inventory management, Payment processing, Peer coaching
Preferred skills
Adaptability to new processes, Self-motivation, Attention to detail
Technologies
POS systems, Membership management software
Responsibilities
Greet customers and promote CLUB membership, Execute CLUB operational and compliance programs, Demonstrate products and answer account questions, Maintain CLUB inventory and booth organization, Provide daily feedback and reports, Assist with store-wide service needs based on business demand