Analyst, Application Engineer
Core
Support business-critical computing workloads, real-time and batch processing, data transfer services, application onboarding, and recovery procedures for a global FinTech platform.
Role type
Junior Application Support Engineer (Production Operations)
Builds
Production environments for Aladdin platform serving global financial institutions
Domain
FinTech / Financial Services Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux/Unix systems, networking concepts, distributed applications, monitoring/observability tools, incident management fundamentals, IT service management concepts, automation/scripting, analytical skills
Preferred skills
Experience with reliability and resiliency practices, familiarity with change management processes
Technologies
Linux, Unix, monitoring tools, observability platforms
Responsibilities
Monitor production environments and respond to alerts and incidents, execute scripted remediation and automation for known failure scenarios, partner with engineering teams during deployments and upgrades, support change implementation by monitoring post-change system behavior, maintain accurate incident records and operational documentation
Seniority
Junior, 0-3 years experience