Financial Counselor I (VC)
Core
Screens uninsured and underinsured patients at bedside and prior to/post services to identify government or charity programs covering medical expenses.
Role type
Entry-level patient financial counselor (healthcare)
Builds
Patient financial clearance and access to care
Domain
Healthcare / Patient Access Services
Deliverable
client delivery
Required skills
Medicare/Medi-Cal eligibility assessment, financial resource evaluation, application completion, out-of-pocket cost estimation, payment collection, multi-tasking, critical thinking
Preferred skills
Bilingual (English/Spanish), Epic proficiency, metrics-driven performance
Technologies
Epic, POS payment systems, web-based screening tools, Microsoft Office
Responsibilities
Determine financial clearance for patient visits, assess risk of unsecured cases, estimate out-of-pocket costs, collect deposits, perform registration and admitting processes, communicate with patients and staff regarding financial responsibilities
Seniority
Entry-level, individual contributor