Sr. Clinical Systems Analyst - QGenda
Core
Senior Clinical Systems Analyst supporting the QGenda enterprise provider scheduling software implementation and Epic EMR ecosystem optimization.
Role type
Senior Clinical Systems Analyst (Healthcare IT)
Builds
Provider scheduling workflows and clinical application integrations
Domain
Healthcare / Electronic Medical Records (Epic) / Provider Scheduling
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Epic module administration, third-party application integration, SDLC management, complex system analysis, vendor collaboration, technical documentation, workflow design, incident triage, stakeholder communication
Preferred skills
QGenda platform experience, healthcare operations knowledge, mentoring junior staff, cross-functional project leadership
Technologies
Epic, QGenda, Microsoft Office, server operating systems, databases, scripting languages, job scheduling tools
Responsibilities
Provide tier-2 support for application incidents including 24/7 on-call coverage; coordinate application support with infrastructure, integration, and help desk teams; implement changes compliant with department policies; mentor junior staff on workflow documentation; lead small to medium complexity software installations and enhancements; identify system optimization opportunities and design effective solutions with vendors; research and resolve complex system problems using independent analysis.
Seniority
Senior, hands-on IC with moderate to high complexity autonomy