Boat Service Specialist Associate
Core
Assists in Service Department operations including unit inventory, pre-delivery inspection (PDI), delivery orientation, and supporting service/warranty repairs for boats, motors, trailers, and ATVs/UTVs.
Role type
Associate Service Specialist
Builds
Boat and marine equipment inventory management and customer delivery experiences
Domain
Marine retail and service
Deliverable
product features
Required skills
Unit inventory management, pre-delivery inspection (PDI), customer greeting and orientation, parts and accessories sales support, warranty repair documentation, dealership management system data entry, basic math calculations
Preferred skills
None stated
Technologies
Dealership Management data entry system (IDS)
Responsibilities
Conduct final PDI and inspect unit detailing before delivery, assist customers with service/warranty repairs and parts sales, prepare Owner's Delivery Packet and delivery documents, update unit inventory status in IDS, assist with warranty repair authorization and parts payment processing
Seniority
Entry-level, general supervision