Customer Program Office Lead
Core
Establish and lead the Customer Program Management Office (CPMO) to orchestrate end-to-end execution of strategic Data Center and Energy customer programs, bridging Sales, Engineering, and Operations to ensure delivery commitments for hyperscale clients.
Role type
Senior Program Management Office Lead
Builds
Integrated delivery plans and governance frameworks for large-scale customer programs in data center infrastructure and energy systems.
Domain
Semiconductor industry, Data Center & Energy, Hyperscale AI infrastructure
Required skills
Program management, Cross-functional leadership, Strategic account management, Risk management, Executive communication, Stakeholder management, Governance framework design, Operational excellence, Change leadership, Business acumen
Preferred skills
Semiconductor industry experience, Datacenter/cloud infrastructure experience, NPI process knowledge, Experience with hyperscale customers (Google, AWS, NVIDIA, etc.)
Technologies
None explicitly listed
Responsibilities
Lead the CPMO for strategic Data Center and Energy growth accounts; Own governance and execution oversight for major customer programs spanning multiple products; Drive delivery alignment between customer expectations and internal execution plans; Establish the CPMO operating model, processes, tools, and metrics; Partner with Sales and Segment Marketing to ensure coordinated customer engagement; Lead executive-level customer review operational program updates; Drive integrated planning across customer programs and projects; Provide executive leadership with regular program health assessments.
Seniority
Senior, hands-on IC with strategic leadership scope
