Customer Success Manager (Silicon)
Core
Drive technological and strategic success for Arm's largest hyperscaler partners by leading complex silicon deployment programs and acting as a trusted advisor.
Role type
Senior Strategic Account Manager (Silicon)
Builds
Next-generation hyperscaler silicon deployments for cloud and AI infrastructure partners
Domain
Semiconductor / Cloud Infrastructure / AI Systems
Deliverable
production ML models
Required skills
Technical program management, cross-functional engineering leadership, stakeholder management at executive levels, risk mitigation, strategic account growth, system integration knowledge
Preferred skills
Arm architecture familiarity, CPU/SoC lifecycle knowledge, cloud native software stacks, program management certifications
Technologies
Arm architecture, CPUs, System IP, Interconnect, cloud native software, virtualization, AI/ML frameworks
Responsibilities
Lead governance of complex customer engagements, drive deployment of Arm technologies, coordinate cross-functional initiatives, manage program reviews and executive business reviews, resolve technical and operational blockers, advocate for customer requirements internally
Seniority
Senior, hands-on IC
