Switchboard Operator Part Time
Core
Front-desk support role managing phone calls, customer inquiries, and administrative tasks to ensure a pleasant shopping experience.
Role type
Part-time switchboard operator / receptionist
Builds
Customer service interactions, appointment scheduling, and store administrative support
Domain
Retail
Deliverable
product features
Required skills
Phone call handling, customer service, basic math for discounts/change, POS system operation, PBX system operation, clerical filing and copying
Preferred skills
Knowledge of store layout and product lines, familiarity with advertised sales and events
Responsibilities
Answer and direct incoming phone calls, handle customer and associate questions, distribute applications to new associates, coordinate management appointments, maintain associate bulletin boards and post schedules, keep work area clean and stocked
Seniority
Entry-level, part-time