Sr. Knowledge Platform Architect - Claims & Ops
Core
Define and drive end-to-end knowledge technology strategy, including headless content management architecture, semantic structure, and AI integration to ensure enterprise knowledge assets are AI-ready and operationally scalable.
Role type
Senior IC Knowledge Platform Architect (Claims & Ops)
Builds
Enterprise knowledge platforms, headless CMS architectures, semantic layers, and AI-integrated knowledge retrieval systems
Domain
Insurance / Knowledge Management / AI Engineering
Deliverable
production ML models | product features
Required skills
Headless CMS architecture, semantic modeling (taxonomy/ontology/metadata), AI integration (RAG, vector search), cross-functional stakeholder influence, platform governance, content lifecycle management
Preferred skills
LLM grounding and evaluation, knowledge graph development, regulated environment experience, SQL/Python/SPARQL familiarity
Technologies
Headless CMS, Vector databases, LLMs, Amazon Connect, Google Vertex AI, SPARQL, RDF, OWL
Responsibilities
Own the knowledge platform technology roadmap and target-state architecture; Lead design of content models and semantic layers for AI-safe content; Partner with AI engineering to enable knowledge-to-AI pipelines (ingestion, chunking, embedding); Upskill teams in headless CMS patterns and structured content modeling; Influence stakeholders to adopt new content architecture approaches; Ensure auditability and governance for AI-enabled experiences
Seniority
Senior, hands-on IC with strategy & mentorship
