Vendor Operations Spec
Core
Analyze inventory reports, manage disputes, and negotiate returns to prevent financial losses and safeguard vendor/customer relationships.
Role type
Vendor Operations Specialist (Inventory & Dispute Resolution)
Builds
Inventory management processes and financial recovery solutions
Domain
Healthcare supply chain / Inventory management
Deliverable
dashboards & analysis
Required skills
Data analysis, Inventory management, Vendor negotiation, Dispute resolution, Financial responsibility assessment, Report generation
Preferred skills
Advanced Excel (macros/formulas), SAP, Zendesk, Time management, Cross-functional relationship building
Technologies
Microsoft Excel, Microsoft Outlook, SAP, Zendesk
Responsibilities
Investigate product damages and licensing issues to assign financial responsibility; Manage vendor disputes and negotiate returns to recoup funds; Process chargeback submissions and implement solutions; Analyze recalled inventory reports to prevent customer release; Maintain shared mailboxes and generate operational reports; Review surplus and expired products to ensure correct responsibility placement.
Seniority
Entry-level to Mid-level, hands-on IC