Services Ops Specialist W2
Core
Manage operations for a technology device integration and warehouse facility, handling orders, returns, and vendor coordination.
Role type
Operations Specialist (Warehouse/Logistics)
Builds
Shipping, retrieval, and exchange of technology devices for specific accounts
Domain
Technology distribution and logistics
Deliverable
product features
Required skills
Order entry, discrepancy investigation, vendor management, warranty claim handling, inventory management, billing reconciliation, clear communication, problem-solving, time management
Responsibilities
Enter orders for shipping and retrieval; investigate and resolve receiving discrepancies; manage Return Merchandise Authorizations (RMAs); track warranty claims and back-orders; maintain accurate costing and inventory status; resolve billing and inventory discrepancies; manage team mailbox and respond to internal/external inquiries regarding processes and shipments.
