Assoc Engineer Quality
Core
Provide basic quality support including complaint investigation, resolution, reporting, and product testing for medical supplies.
Role type
Associate Engineer Quality
Builds
Inspection procedures, Device Master Records, corrective action reports
Domain
Healthcare / Medical Supplies
Required skills
complaint investigation, root cause analysis, corrective action management, product inspection, regulatory documentation, MS Office Suite, trend reporting
Responsibilities
Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time, Run monthly or quarterly complaint trend reports per SOP, Coordinate stock checks and rework of product as required in response to complaints, Identify appropriate actions required to prevent further complaints and initiate manufacturing and supplier corrective action reports, Coordinate or perform inspections of new products or products from new vendor at branches and factories, Responsible for building appropriate product documentation (e.g. Device Master Records) in compliance with applicable regulations