Field Case Manager
Core
Coordinate patient enrollment, reimbursement navigation, and therapy access for prescribing physicians and patients within pharmaceutical programs.
Role type
Senior Field Case Manager (Pharmaceutical/Payer Navigation)
Builds
Patient enrollment workflows, reimbursement approvals, and therapy access pathways
Domain
Healthcare / Pharmaceutical / Insurance / Payer Administration
Required skills
Payer form completion, patient chart review, reimbursement navigation, physician liaison, adverse event reporting, program reporting, regulatory interpretation
Preferred skills
Licensed Nurse (RN/RPN/LPN), clinic case management, therapeutic area knowledge, pharmaceutical sales background, French language fluency
Technologies
Payer systems, reimbursement platforms, reporting tools
Responsibilities
Customize program elements for physicians, review patient status and complete enrolment, identify coverage obstacles, provide training to physicians and clinics, act as liaison to Program Manager, coordinate private and public coverage activity, navigate patients through financial assistance, report Adverse Events, assist with pharmacy selection and drug delivery, maintain communication with Program Manager and clients
Seniority
Senior, hands-on IC