Analyst Business Systems IT
Core
Translates logistics, warehouse, carrier, and ERP needs into requirements and production-ready solutions for Transportation Management Systems (TMS) workflows.
Role type
Business Systems Analyst (TMS)
Builds
TMS capabilities including shipment planning, rating, carrier selection, tendering, tracking, visibility, and exception management
Domain
Logistics / Supply Chain / Transportation Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
System analysis, requirements documentation, process/data flow analysis, root-cause analysis, SQL, interface/log analysis, functional impact assessment
Preferred skills
TMS platform experience (Oracle OTM), TMS integrations (ERP/WMS/EDI/API), Agile/DevOps tools (Jira/Azure DevOps)
Technologies
Oracle Transportation Management (OTM), Jira, Zephyr, Splunk, SonarQube, Azure DevOps, SQL, EDI, API
Responsibilities
Analyze TMS workflows across shipment planning, rating, carrier selection, tendering, tracking, visibility, and exception management; Translate business needs into requirements, functional specifications, process flows, data mappings, test scenarios, and acceptance criteria; Investigate production issues and enhancement requests by analyzing system behavior, configuration, data, SQL queries, logs, interfaces, and dependencies; Partner with developers, operations, logistics teams, vendors, and stakeholders through discovery, design, build, testing, deployment, and support; Support release readiness, user acceptance testing, documentation, and continuous improvement
Seniority
Mid-Senior, hands-on IC