About the job
Core
Managing the lifecycle of Large Language Model (LLM) usage, including registration, deregistration, error handling, and performance monitoring for internal departments.
Role type
LLM Operations Specialist
Builds
Operational stability and data accuracy for internal LLM services
Domain
AI/LLM Operations
Deliverable
production ML models
Required skills
LLM usage experience, data analysis, error troubleshooting, cross-functional collaboration
Preferred skills
Office automation (OA) proficiency, detailed-oriented execution
Technologies
LLM platforms
Responsibilities
Register and deregister model usage requests based on department needs, communicate with requesting departments and users, provide usage data and respond to errors and inquiries, coordinate with development teams to resolve model call errors and answer performance questions, monitor operational status of models and services, share major issues with users and relevant departments, manage registration of new models and execution of shutdown procedures for models scheduled for termination.
Seniority
Individual Contributor, mid-level