Team Lead - Customer Relations-3
Core
Lead a department within a retail store, managing merchandise presentation, inventory, pricing, and customer service to achieve sales and margin goals.
Role type
Senior IC retail team lead
Builds
Retail department operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Inventory management, merchandising, staff coaching, customer service, sales goal achievement, scheduling, performance evaluation, POS systems
Preferred skills
Supervisory experience
Technologies
Electronic point of sale, inventory management systems
Responsibilities
Provide daily direction to associates, execute merchandising directives, resolve customer and associate issues, coordinate special events, maintain pricing and inventory accuracy, coach and train staff, prepare work schedules
Seniority
Senior, hands-on IC