Branch Manager
Core
Lead a branch team to deliver exceptional customer service and drive lending sales for nonprime customers.
Role type
Branch Manager (Retail Lending)
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Financial Services / Retail Lending
Deliverable
product features | client delivery
Required skills
team leadership, sales goal achievement, customer service, operations management, compliance adherence, conflict resolution, strategic thinking, coaching, talent acquisition, policy enforcement
Preferred skills
college degree, underwriting experience, credit decision experience, financial industry background
Technologies
None stated
Responsibilities
Build a customer-focused environment, conduct team meetings to align with goals, manage training on operations and compliance, oversee collection activities, attract and cultivate diverse talent, provide actionable feedback, resolve issues efficiently, work with peers and management
Seniority
Individual Contributor, Management