Group Service Representative
Core
Build, serve, and maintain business relationships with members and clients by analyzing needs and implementing personalized group insurance solutions.
Role type
Group Service Representative
Builds
Group insurance plans and related services for clients
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Group insurance plan management, client relationship management, needs analysis, solution implementation, territory management, large group handling (50+ employees), plan modification, client presentation
Preferred skills
Hospital or public sector experience, GBA/CEBS designation, knowledge of distribution networks
Technologies
Group insurance benefits systems
Responsibilities
Handle groups greater than 50 employees, support clients in managing and administrating group insurance plans, establish and maintain client relationships, advise partners and clients on products and services, analyze and respond to client needs and requests, collect and analyze information for plan modifications, present to clients and attend meetings
Seniority
Mid-level, hands-on IC