Account Manager - Group Benefits
Core
Retain existing employer group clients (small business medical groups) by managing annual renewals, resolving operational issues, and serving as a trusted advisor to brokers.
Role type
Account Manager (Group Benefits)
Builds
Retained client relationships and ongoing service delivery for employer groups
Domain
Insurance / Health Benefits
Deliverable
client delivery
Required skills
consultative communication, relationship management, operational issue resolution, pricing strategy evaluation, trend analysis, project monitoring
Preferred skills
Life & Health insurance licensing, Microsoft Office proficiency
Technologies
Microsoft Office (Word, Excel, Access, PowerPoint)
Responsibilities
Serve as primary relationship manager for employer groups after they become clients; Collaborate with underwriting and actuarial teams to evaluate pricing and renewal strategies; Address client's operational issues and concerns to retain clients; Promote new products and services to gain more business from existing clients; Monitor service levels and assure client commitments are met
Seniority
Mid-level, individual contributor