Branch Manager
Core
Lead a branch team to deliver exceptional customer service, manage lending operations, oversee collections, and drive sales goals for nonprime customers.
Role type
Branch Manager (Retail Lending)
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Financial Services / Retail Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, sales goal achievement, compliance and regulatory adherence, collection management, strategic problem solving, talent acquisition and development
Preferred skills
College degree, underwriting experience, credit decision experience, financial industry background
Technologies
Microsoft Word, Outlook, Excel, PowerPoint
Responsibilities
Build a customer-focused environment, conduct team meetings to align with goals, manage training on operations and compliance, oversee collection activities, attract and cultivate diverse talent, provide actionable feedback for growth, resolve issues efficiently
Seniority
Manager, hands-on leadership