Associate Manager, Program Operations
Core
Lead program implementation and operations for energy efficiency portfolios across the West Region, managing a team of Energy Specialists to ensure high-quality client delivery and strategic portfolio execution.
Role type
Senior IC Program Operations Manager
Builds
Energy efficiency programs and client deliverables for West Region portfolios
Domain
Energy Efficiency / Utilities
Required skills
Program operations management, team leadership, financial analysis, reporting and forecasting, KPI tracking, business process improvement, data analysis, project management, stakeholder communication, Microsoft Excel
Preferred skills
Utility market knowledge (energy efficiency, demand response, DERs), PMP or Six Sigma certification, LEED/BPI/RESNET certification, Power BI, Power Automate
Technologies
JIRA, Power BI, Power Automate, Microsoft Excel
Responsibilities
Direct team performance and quality; coordinate program-level reporting, invoicing, and forecasting; manage bandwidth and staffing strategies; conduct final desk reviews and approvals of projects; present performance metrics to stakeholders; maintain business workflow documents and process guides.
Seniority
Manager, hands-on leadership