Senior Client Delivery Manager
Core
Own end-to-end client relationships for complex energy platform implementations and migrations, leading delivery teams and managing stakeholder expectations.
Role type
Senior Client Delivery Manager (Programme Lead)
Builds
End-to-end delivery of multi-workstream client programmes for energy utilities
Domain
Energy / Utilities / SaaS Platform
Deliverable
client delivery
Required skills
Programme and delivery management, team coaching and development, stakeholder management (C-level), risk and dependency management, strategic commercial thinking, agile delivery practices, technical curiosity (APIs/data)
Preferred skills
Energy or utilities sector experience, consulting or professional services background, familiarity with Jira and Confluence
Responsibilities
Lead delivery of complex client programmes from kick-off to go-live; coach and develop delivery team members; build trusted relationships with senior client stakeholders; manage risks, dependencies, and blockers; balance client flexibility with platform roadmap; partner with Product and Engineering to shape solutions; communicate progress and decisions clearly.
