Accounts Receivable Executive
Core
Perform cash application activities including lockbox payments, wire payments, refunds, and payment allocations for Wiley Global, while responding to standard customer payment queries.
Role type
Accounts Receivable Executive (Cash Application)
Builds
Accurate cash application postings and timely payment processing for Wiley Global customers.
Domain
Publishing / Education / Shared Services
Required skills
Cash application process, SAP, Excel, payment allocation, refund processing, chargeback coordination, daily reporting, SLA/KPI management
Preferred skills
Shared Service accounting experience, shift flexibility, multitasking, internal stakeholder communication
Technologies
SAP, Excel
Responsibilities
Allocate customer payments against outstanding invoices (wires, lockbox, refunds), respond to simple customer payment queries, coordinate chargeback queries between customer service and controllers, meet KPI and SLAs for payment processing, generate daily reports on cash applications
Seniority
Junior to Mid-level, hands-on IC