Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service to BMO customers; advises customers on products and strategies to meet financial objectives; develops and executes branch business plans to maximize growth and retention.
Role type
Senior IC retail banking manager (branch)
Builds
Retail banking branch operations and customer relationships
Domain
Financial services / Retail banking
Required skills
Team leadership and coaching, Sales strategy and execution, Customer relationship management, Regulatory compliance, Financial planning and analysis, Risk management
Preferred skills
Supervisory experience, Knowledge of competitive marketplace trends, Branch operational processes expertise
Technologies
Branch technologies, Nationwide Mortgage Licensing System and Registry (NMLS)
Responsibilities
Develops and executes branch business plans, coaches employees to improve performance, conducts sales calls and builds referral networks, resolves complex customer issues, ensures regulatory compliance, manages unit operating expenses, leads implementation of new programs and processes.
Seniority
Senior, hands-on IC