Senior Manager Collections Strategic Initiatives
Core
Senior Manager leading strategic initiatives, process transformation, and project delivery for the Collections Team at a bank.
Role type
Senior Manager, Collections Strategy & Operations
Builds
Collections processes, workflows, and strategic programs
Domain
Banking / Financial Services / Collections
Required skills
Strategic planning, Process transformation, Project management, Change management, Stakeholder management, Data analysis, Risk management, Team leadership, Business case development, Regulatory expertise
Preferred skills
None stated
Technologies
None stated
Responsibilities
Design and implement process changes and transformation workflows for the Collections Team; Lead change management programs including readiness assessments and execution; Manage multiple complex projects simultaneously; Act as a trusted advisor to senior leaders on strategy and new initiatives; Coach and develop team members while managing performance; Define business requirements for analytics and reporting; Collaborate with internal and external stakeholders to deliver business results.
Seniority
Senior Manager, strategic leadership & team management