Bank Manager
Core
Lead high-performing teams to drive business growth, deepen customer relationships, and deliver operational excellence in retail banking while preparing for a permanent Branch Manager position.
Role type
Forward Hire Branch Manager (Retail Banking)
Builds
Retail banking branches serving local communities
Domain
Financial Services / Retail Banking
Required skills
Leadership, business development, coaching, branch operations, sales, customer service, regulatory compliance, team management, strategic planning, community engagement
Preferred skills
Supervisory experience, knowledge of competitive marketplace, branch technologies, audit standards
Technologies
Branch operational processes, branch technologies, performance metrics, interdependent systems (CDC, MasterCard, Symcor)
Responsibilities
Guide and coach employees to deliver exceptional service; develop and execute branch business plans; conduct sales calls and cold calls to acquire new customers; resolve complex customer issues; monitor sales and service performance; plan and control operating expenses; identify and report suspicious activity; comply with legal and regulatory requirements.
Seniority
Mid-Senior, hands-on IC with leadership responsibilities