CareerPlan

Senior Manager, Collections & Recoveries Strategy

Toronto, ON, CAN, CAFull-time$86k2026-10-16 → 2026-11-10

Core

Design, deploy, and optimize end-to-end collections and recoveries strategies using advanced analytics and decision engines to improve recoveries and reduce losses.

Role type

Senior Manager, Collections & Recoveries Strategy

Builds

Decision strategies, predictive models, and optimized recovery workflows for financial services clients

Domain

Financial Services / Collections & Recoveries

Deliverable

production ML models

Required skills

Decision engine expertise (FICO TRIAD, FICO DM, CGI Strata), Advanced analytics (SAS, SQL), End-to-end collections lifecycle management, Risk decisioning, Stakeholder management, Regulatory compliance

Preferred skills

Loss mitigation program design, Vendor/agency relationship management, Strategic planning, Python, Power BI, Tableau, Workflow systems

Technologies

SAS, SQL, FICO TRIAD, FICO Decision Management, CGI Strata, Power BI, Tableau

Responsibilities

Design and optimize decision strategies using predictive models; Lead change management for strategy updates; Partner with Risk, Operations, and Technology teams; Deliver executive-level insights; Ensure regulatory alignment

Seniority

Senior Manager, hands-on IC with strategic leadership