Fixed Income eTrading & Front Office Support
Core
Provide application support and technical troubleshooting for electronic trading and trade capture platforms in a high-pressure Fixed Income environment.
Role type
Senior IC application support engineer (fixed income eTrading)
Builds
Self-healing trading systems and operational workflows for Fixed Income business users
Domain
Capital markets / Fixed Income / Electronic Trading
Required skills
eTrading technical troubleshooting, ITIL service operations, system monitoring and logging, root cause analysis, change management, deployment support, disaster recovery planning
Preferred skills
Knowledge of OMS, pricing, execution routing, post-trade feeds, Broadway, ION, Fidessa, FIX Protocol, UNIX, Windows, Oracle, MSSQL, Python, Java
Technologies
ServiceNow, JIRA, Broadway, ION, Fidessa, FIX Protocol, UNIX, Windows, Oracle, MSSQL, Python, Java
Responsibilities
Monitor and restore service for trading applications, troubleshoot production issues to identify root causes, interact with business users to address issues timely, plan system rollouts and application updates, provide rotational after-hours and on-call support, report on application availability and incident governance
Seniority
Mid-Senior, hands-on IC