Senior Service Representative-Global Trade Operations
Core
Admin position handling incoming/outgoing mail, courier packages, and document scanning for Import/Export Letters of Credit, Standby Letters of Credit, Bank Guarantees, and Clean/Documentary Collections.
Role type
Senior Service Representative (Global Trade Operations)
Builds
Document processing and compliance reporting for trade finance products
Domain
Banking / Global Trade Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Document scanning and indexing, Regulatory compliance knowledge, Transaction reconciliation, Courier logistics management, Data analysis, Problem-solving, MS Office proficiency
Preferred skills
Knowledge of international letter of credit rules, Change management support, Process improvement collaboration
Technologies
Scanning machines, Printers, MS Word, Excel, PowerPoint
Responsibilities
Handle and index import/export/standby LCs and Guarantees documents, Reconcile transactions and check documentation for accuracy, Deal with courier companies and investigate discrepancies, Execute routine service requests and transactions within SLAs, Analyze data to provide insights and resolve issues, Collaborate with stakeholders to maintain operational integrity
Seniority
Mid-level, hands-on IC