Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, acting as an originator of consumer loans.
Role type
Senior Retail Banking Branch Manager
Builds
Branch business plans, sales strategies, and customer service operations for BMO Financial Group
Domain
Retail Banking / Consumer Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Consumer loan origination, Branch business planning, Regulatory compliance (Regulation Z, S.A.F.E. Act), Strategic sales development, Community relationship building, Performance monitoring, Risk management, Financial analysis, Stakeholder negotiation
Preferred skills
Post-secondary degree in related field, Previous supervisory experience, Deep knowledge of competitive marketplace trends
Technologies
Branch operational systems, Performance metrics tools
Responsibilities
Coach employees to deliver exceptional service and sales, Act as originator of consumer loans requiring federal registration, Develop and execute branch business plans to maximize growth, Foster a culture aligned to BMO purpose and values, Create innovative business development strategies, Monitor sales and service performance against plan, Resolve complex customer situations and escalate when necessary, Plan and control unit operating expenses, Identify and report suspicious activity related to money laundering
Seniority
Senior, hands-on IC with management responsibilities
