Production Operations STO (CorpFinFCU & Engineering)
Core
Lead the evolution of production support capabilities across CorpFinFCU and Engineering portfolios, driving the transition toward an A2030-aligned Silent-Ops operating model using automation, predictive monitoring, and Agentic AI.
Role type
Senior Manager, Production Operations Transformation
Builds
A highly automated, scalable, and resilient production support model for CorpFinFCU and Engineering portfolios
Domain
Financial Services / Cloud Operations / AIOps
Deliverable
production ML models | infrastructure
Required skills
Production Operations leadership, Site Reliability Engineering (SRE), large-scale operational transformation, cloud platforms, observability, automation frameworks, self-healing platforms, Agentic AI, AIOps
Preferred skills
Enterprise-wide change management, executive stakeholder influence, operational governance, risk management
Technologies
Agentic AI, predictive alerting, automated resolution, orchestration, observability tools
Responsibilities
Design and operationalize the Silent-Ops production support model; Develop transformation roadmaps aligned with automation objectives; Champion proactive environment management through predictive alerting and data-driven insights; Lead development of self-healing and auto-remediation solutions leveraging Agentic AI; Provide strategic leadership to multidisciplinary operations and engineering teams; Strengthen end-to-end operational governance and service management frameworks
Seniority
Senior Manager, strategic leadership & execution