Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service to BMO customers; advises customers on products and strategies to meet financial objectives; develops and executes branch business plans to maximize growth and wallet share.
Role type
Retail Banking Branch Manager
Builds
Retail banking branch operations and customer relationships
Domain
Financial Services / Retail Banking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supervisory and management experience, Retail banking product knowledge, Branch operational process knowledge, Regulatory compliance knowledge, Strategic planning, Team coaching and development, Sales and business development, Customer relationship management, Data analysis, Risk management
Preferred skills
Post-secondary degree in related field
Technologies
Branch technologies and performance metrics tools
Responsibilities
Guides, directs, and coaches employees to deliver exceptional service; Develops and executes branch business plans; Conducts sales calls and builds referral networks; Resolves complex customer situations; Monitors sales and service performance against plan; Plans and controls unit operating expenses; Identifies and reports suspicious activity related to money laundering.
Seniority
Mid-level Manager