Senior Manager, Value Stream & Process Engineering (Design Transformation)
Core
Lead enterprise-wide transformation initiatives in Commercial Banking to improve client and employee experiences, increase operational efficiency, and deliver measurable business outcomes using Design Thinking, Process Engineering, and AI-enabled capabilities.
Role type
Senior Manager, Value Stream & Process Engineering
Builds
Future-state operating models, transformation roadmaps, business cases, and streamlined processes for Commercial Banking.
Domain
Commercial Banking / Process Engineering / Organizational Transformation
Deliverable
product features
Required skills
Strategic leadership, process design and optimization, change management, business case development, stakeholder influence, regulatory compliance, data analysis, risk management, project delivery.
Preferred skills
AI-enabled capabilities, Design Thinking, industry benchmarking, cross-group collaboration.
Technologies
Process modeling tools, information management systems, reporting dashboards.
Responsibilities
Assess current-state processes and design future-state operating models; lead change management programs including readiness assessments and execution; develop business cases and strategic plans; define frameworks for managing processes and policies; streamline, simplify, and automate existing processes; monitor performance and resolve process-related issues; document processes and playbooks for stakeholders.
Seniority
Senior Manager, strategic leadership and team management
