Part Time Patient Registration Customer Service
Core
First point of contact for patients checking into the hospital, guiding them through registration and gathering accurate information.
Role type
Part-time customer service representative (patient registration)
Builds
Patient registration records and initial intake data for hospitals and health systems
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Customer service, data entry, phone communication, navigating computer systems, handling anxious patients
Preferred skills
Medical or healthcare experience
Responsibilities
Answer phones and gather patient information, assist patients who are ill or confused, navigate diverse insurance plans, work across multiple computer systems, adapt to interruptions from clinical teams