Financial Counseling Resentative (PRN) I
Core
Trusted guide for patients navigating insurance coverage, financial responsibility, and payment solutions in a hospital setting.
Role type
Financial Counseling Representative
Builds
Patient financial accounts and payment arrangements
Domain
Healthcare revenue cycle
Deliverable
client delivery
Required skills
Insurance benefits explanation, Medicaid application assistance, financial assistance program navigation, patient communication, multitasking, documentation accuracy
Preferred skills
Customer service experience, empathy, patience, ability to explain financial concepts clearly
Responsibilities
Meet with patients to discuss payment options and financial assistance programs, verify insurance eligibility and explain benefits, assist with Medicaid and financial assistance applications, maintain accurate documentation across multiple systems
Seniority
Entry-level, part-time (PRN)