Supervisor, Patient Access
Core
Supervise patient registration, insurance verification, and administrative operations in the Emergency Department to ensure accuracy, compliance, and high-quality patient service.
Role type
Night shift supervisor (patient access)
Builds
Accurate patient registrations and compliant administrative workflows
Domain
Healthcare / Revenue Cycle Administration
Required skills
Staff coaching, policy training, quality assurance monitoring, regulatory compliance (JCAHO/HIPAA), software utilization, conflict resolution
Preferred skills
None stated
Technologies
None stated
Responsibilities
Ensure accuracy of daily registrations and insurance eligibility verification; Provide high-quality service and resolve patient issues; Serve as liaison between clinical and administrative areas; Provide guidance and coaching to staff; Train staff on policies and regulatory requirements; Monitor quality assurance and compliance; Assist manager with staff evaluations
Seniority
Supervisor, hands-on management