Financial Counseling Representative
Remote · from United States
Core
Assist patients and families with financial obligations, insurance benefits, and eligibility for assistance programs to improve healthcare financial performance.
Role type
Financial Counseling Representative
Builds
Patient financial assistance programs and collections
Domain
Healthcare revenue cycle management
Deliverable
client delivery
Required skills
Patient counseling, insurance eligibility verification, financial assistance program navigation, Medicaid application support, advocacy, communication
Responsibilities
Initiate collection processes for prepayments, identify financial assistance programs, assist with Medicaid and assistance applications, counsel patients on insurance benefits, verify insurance eligibility, notify departments of service delays due to non-approval.