Customer Service Representative - Patient Registration
On-site · United States
Core
Support patient registration and handle general inquiries for hospitals and health systems using technology and communication tools.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and administrative support for healthcare providers
Domain
Healthcare / Revenue Cycle Management
Deliverable
product features
Required skills
Communication (phone, email, in-person), Technology utilization, Prioritization, Team collaboration
Responsibilities
Utilize technology to support patient registration, Route written communications, Communicate with patients and visitors via phone/email/in-person, Receive patients and handle general inquiries, Determine work priorities on assigned shifts, Assist associates with new procedures