Associate Director - Workplace Services
Core
Own day-to-day facility operations, asset lifecycle management, employee transport, cafeteria services, and compliance for multi-site healthcare facilities.
Role type
Senior IC Associate Director - Workplace Services
Builds
Operational excellence in facility management, transport, and food services for large-scale healthcare sites
Domain
Healthcare / BPO / ITeS / GCC / Shared Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Multi-site facility operations, asset lifecycle management, transport operations, cafeteria management, contract labour compliance, SEZ compliance, project management (renovations), budget control, vendor management, team leadership, CAFM/IWMS proficiency
Preferred skills
NEBOSH / IOSH / IFMA certification, experience in SEZ/STPI environments, MBA, Mechanical/Electrical/Civil or Hotel Management degree
Technologies
CAFM/IWMS, helpdesk platforms, workflow automation tools, Excel, Power BI
Responsibilities
Manage employee transport operations including routing and safety protocols; Execute EHS/WHS programmes including risk assessments and incident investigation; Deliver renovations and new floor buildouts end-to-end; Build and control site-level OpEx budgets and drive cost optimization; Lead and develop site facility managers and regional teams; Maintain building and statutory compliance documentation across sites
Seniority
Senior, hands-on IC with regional accountability