Product Support Analyst
Core
Collect, reconcile, organize, validate, and analyze healthcare data used in data-processing workflows; monitor and maintain data imported to and exported from R1 workflow systems.
Role type
Product Support Analyst (Data Operations)
Builds
Data-processing workflows for hospitals, health systems, and medical groups
Domain
Healthcare / Revenue Cycle Management / Data Operations
Required skills
Microsoft Excel (formulas, functions, queries, filtering), SQL (data extraction and manipulation), ETL solutions, data quality checks, data validation, file format specification interpretation, manual data extraction/transform/load
Preferred skills
Healthcare data experience, healthcare revenue cycle knowledge, data-mapping document interpretation, data management systems experience
Responsibilities
Monitor and maintain workflows, schedules, and metrics governing data movement; perform daily file and account maintenance and backup coordination; validate and process source data files across systems; identify and resolve data variances between client and R1 systems; create and support operational reports and statistics; create and maintain standard operating procedures
Seniority
Individual Contributor
