Patient Access Supervisor
Core
Lead registration and patient access teams to ensure timely, accurate patient intake, insurance verification, and operational efficiency in a hospital emergency department and admissions setting.
Role type
Patient Access Supervisor (Healthcare Operations)
Builds
Patient registration workflows, insurance verification processes, and patient financial clearance
Domain
Healthcare / Hospital Operations / Revenue Cycle
Deliverable
product features
Required skills
Team leadership, operational monitoring, staffing management, performance coaching, metrics analysis, payer/insurance regulatory knowledge
Preferred skills
Quality assurance program management, operational performance metrics management
Technologies
None stated
Responsibilities
Lead Patient Access associates across registration, admissions, and patient intake; Monitor daily operations for timely registration and insurance verification; Manage staffing schedules and productivity; Coach and develop team members; Analyze operational and quality metrics to implement improvements; Partner with hospital leadership on patient satisfaction and revenue cycle performance
Seniority
Mid-level Supervisor, hands-on leadership