Financial Counseling Rep (PRN)
On-site
Core
Guide patients through insurance coverage, financial responsibility, and payment solutions in a healthcare setting.
Role type
Financial Counseling Representative
Builds
Patient financial accounts and payment plans
Domain
Healthcare revenue cycle
Deliverable
client delivery
Required skills
Insurance benefits explanation, Medicaid application assistance, financial assistance program navigation, patient communication, multitasking, documentation accuracy
Responsibilities
Meet with patients to discuss payment options and financial assistance programs, verify insurance eligibility and explain benefits, assist with Medicaid and financial assistance applications, maintain accurate documentation across multiple systems, collaborate with care teams and revenue cycle departments