Part Time Patient Customer Service Representative
Core
First point of contact for patients at hospital registration, guiding them through intake, answering questions, and gathering accurate information in a fast-paced environment.
Role type
Patient Customer Service Representative (Registration)
Builds
Patient registration workflows and data entry for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service, data entry, phone communication, patient interaction, insurance plan navigation, multitasking
Preferred skills
Medical or healthcare experience
Technologies
Multiple computer systems (hospital registration software)
Responsibilities
Register patients efficiently, answer phones and gather information, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport with patients
Seniority
Entry-level / Individual Contributor