Sales Support Representative
Core
Support global commercial operations processes, ensuring customer requests and process activities are completed accurately and within SLA.
Role type
Sales Support Representative
Builds
Global commercial operations processes
Domain
Industrial automation / Manufacturing
Deliverable
dashboards & analysis
Required skills
Data validation, reporting, process documentation, SLA management, cross-functional communication, Lean initiatives
Preferred skills
Lean Six Sigma, project management, Microsoft Excel (macros/VBA)
Responsibilities
Daily task and mailbox management, Resolving process issues and customer queries, Maintaining process documentation, Performing data validation and reporting, Analyzing data and creating reports for management, Driving continuous improvement and Lean initiatives
Seniority
Entry-level
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