Senior Application Scientist, Test Implementation and Support
Core
Providing technical support and troubleshooting for molecular diagnostics assays and products to laboratory customers.
Role type
Senior Application Scientist (Technical Support & Implementation)
Builds
Assay performance, troubleshooting resolutions, and technical protocols for molecular diagnostics products.
Domain
Life Sciences / Molecular Diagnostics / Clinical Laboratory
Deliverable
client delivery
Required skills
Root cause investigation, experiment design, data analysis, bench-level experimentation, statistical methods, molecular biology techniques, Real-Time-PCR Assays, Microsoft Excel
Preferred skills
Medical device regulations (ISO 13485, FDA GMP), Quality System Regulations, Next Generation Sequencing (NGS), Histology/Pathology, laboratory chemistry
Technologies
Microsoft Office, JMP
Responsibilities
Troubleshoot and resolve customer assay questions, lead root cause investigations and experiment execution, prepare technical reports and protocols, coordinate with development teams on new product implementation, communicate customer feedback to product teams.
Seniority
Senior, hands-on IC