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Automation Service Engineer I/II, Oncology

Menlo Park - 1035💼 Full-time💰 $49–$49🗓 2026-07-02 → 2026-07-31

Core

Provide service support, troubleshooting, maintenance, and repair of laboratory equipment and automated processes used in Next Generation Sequencing workflows for prenatal and cancer diagnostics.

Role type

Automation Service Engineer

Builds

Laboratory equipment uptime and operational reliability for molecular diagnostics

Domain

Molecular diagnostics / Next Generation Sequencing / Healthcare

Deliverable

infrastructure

Required skills

root cause analysis, equipment troubleshooting, maintenance coordination, installation and qualification procedures, regulatory documentation (GDP), inventory management, statistical analysis, script troubleshooting

Preferred skills

CLIA or regulated environment experience, high-throughput molecular biology equipment experience, liquid handler expertise, data science in automated lab environments

Technologies

Next Generation Sequencing instruments, liquid handlers, automated lab processes

Responsibilities

Provide service, support, and troubleshooting for automated processes and instrumentation; Perform and coordinate maintenance work on laboratory equipment; Troubleshoot, conduct root cause analysis, and problem solving on lab instruments; Carry out Installation, Operational, and Process Qualifications on new equipment; Collaborate with Quality Control to ensure all documentation is completed accurately; Coordinate with vendors as required for equipment issues; Maintain equipment parts inventory and well-organized equipment records; Prepare documentation as needed for equipment operation and maintenance; Propose and design plans for process improvements; Represent the equipment and automation teams in cross-functional meetings

Seniority

Mid-level IC (3+ years experience)

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