Office Specialist I
Core
Administrative support specialist managing veteran benefits eligibility, scheduling, and front desk operations for the Maine Bureau of Veterans' Services.
Role type
Administrative Specialist (Veterans Services)
Builds
Veteran benefit determinations, appointment schedules, and client service interactions
Domain
Public Sector / Veterans Affairs
Deliverable
client delivery
Required skills
Client management software, eligibility determination, scheduling management, business correspondence, inventory management, data quality control, research and analysis
Responsibilities
Conduct initial interviews to determine nature of benefits sought, provide scheduling for senior staff and veterans, make determinations on eligibility for state programs, manage office schedules and front desk operations, document customer interactions, draft business correspondence, maintain office supplies