Business Systems Quality Assurance Manager
Core
Directs and oversees activities related to implementing changes to complex revenue service processing systems in Maine Revenue Services.
Role type
Managerial Business Systems Quality Assurance Manager
Builds
Revenue service processing systems and quality control standards for Maine Revenue Services
Domain
Public sector / Government revenue services / IT systems
Required skills
Project management, Systems analysis, Business analysis, Quality assurance principles, Risk assessment, Risk mitigation, Systems development life cycles, Accounting systems knowledge, Staff training, Performance management, Vendor collaboration, Technical reporting
Preferred skills
N/A
Technologies
N/A
Responsibilities
Oversee and manage a team of configuration members, Develop and integrate performance measures into business processes, Maintain quality control standards and business definitions, Collaborate with production support management on business plans, Ensure validation of systems and application changes, Collaborate with vendors and project teams to implement organizational solutions
Seniority
Manager, supervisory level