Boat Service Manager
Core
Manage daily operations, inventory, service, warranty, rigging, delivery, and parts activities for the Boat Service area within a Bass Pro Shops or Free-Standing Store.
Role type
Supervisory IC Boat Service Manager
Builds
Service and parts sales, warranty claims, and customer delivery experiences
Domain
Retail Boating
Deliverable
client delivery | product features
Required skills
Inventory control, scheduling and assigning work orders, staff supervision and training, financial goal management, warranty claim processing, unit detailing and delivery coordination, performance appraisal input
Preferred skills
Supervisory experience in Retail Boating or similar industry
Technologies
PC-based word processing, spreadsheets, data based management, electronic point of sale, inventory management systems
Responsibilities
Provide daily supervision and direction to associates in the Service Department; Schedule and assign all service, rigging and warranty work orders; Maintain and increase associate productivity; Manage and ensure accuracy of unit and parts inventories; Ensure warranty claims are created, submitted and payments received on time; Conduct unit deliveries in a friendly and professional manner; Assist with staffing, interviewing, training, and performance appraisals
Seniority
Mid-level Supervisor