Service Specialist - Boats & ATVs
Core
Assists in Service Department operations including unit inventory, pre-delivery inspection (PDI), delivery orientation, and warranty repair support for boats, motors, trailers, and ATVs/UTVs.
Role type
Service Specialist (Retail Dealership)
Builds
Unit delivery experience and service repair documentation for recreational watercraft and off-road vehicles
Domain
Retail automotive/marine/outdoor recreation
Deliverable
product features
Required skills
Inventory management, pre-delivery inspection (PDI), customer service, warranty policy knowledge, data entry in dealership management systems, parts sales assistance
Preferred skills
None stated
Technologies
Dealership Management data entry system (IDS)
Responsibilities
Greet customers and answer service/parts questions, unload and inspect new units, affix barcodes and update inventory, conduct final PDI and report unit condition, prepare delivery documents and explain operation/maintenance, assist with warranty repair documentation and work orders, process parts payments and batch reports
Seniority
Entry-level, general supervision